Shaakya Salon & Spa reserves the right to revise or update these Terms & Conditions at any time. All changes will be effective immediately upon being posted on our website and will apply to all users thereafter. Your continued use of our services indicates your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed.
1. Spa Etiquette
We request all guests to maintain a calm and respectful environment within our spa. Please avoid loud conversations and the use of mobile phones to ensure a peaceful experience for everyone. We also recommend not bringing young children or pets.
2. Prior Reservation
To ensure your preferred service and time slot, we recommend booking your appointment at least 24 hours in advance through our website or by contacting our spa reception. Walk-in guests are welcome, subject to availability.
3. Walk-In Guests
We do accommodate walk-in guests; however, availability during peak hours may be limited. Our team will try to offer the earliest available slot or suggest an alternative time.
4. Late Arrivals
If you anticipate being late, please inform us in advance. Late arrivals may result in reduced service time to avoid inconvenience to other guests.
5. Service Delays
In case of unforeseen delays from our end, we will inform you promptly and make every effort to reschedule your appointment at your convenience. If rescheduling is not possible, a credit note may be provided.
6. Cancellation Policy
Appointments can be cancelled or rescheduled within the specified time window (typically 24 hours prior) without any charges. Late cancellations or no-shows may incur a cancellation fee.
7. Spa Attire
Guests are requested to wear comfortable clothing or use the spa attire provided. Our therapists ensure proper draping and respect for your privacy at all times.
8. Health Considerations
Please inform our team about any medical conditions, allergies, or specific preferences prior to your treatment. This helps us customize your experience safely and effectively.
9. Valuables & Belongings
We recommend not bringing valuable items to the spa. Shaakya Salon & Spa is not responsible for any loss or damage to personal belongings.
10. Feedback & Support
Your feedback is important to us. For any feedback, concerns, or queries regarding services, memberships, or gift cards, please write to us at care@shaakyaspa.com.
We value your inputs and continuously strive to enhance your experience.
11. Queries & Assistance
For any questions or clarification regarding the above terms, please feel free to contact us. Our team will be happy to assist you.
