Privacy Policy

Effective Date: 16 July 2021

This Privacy Policy applies to Shaakya Salon & Spa and explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://shaakyaspa.com) or interact with us offline. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, address (street, city, state, pin code, and country).
Billing Information: Billing name, billing address, and payment method. Note: We do not collect or store credit/debit card numbers or expiry details.
Information You Post: Any comments, reviews, or messages posted on our website or social media pages.
Direct Interactions: Information you voluntarily provide through forms, appointments, calls, or emails.
Automated Data Collection: Data gathered via cookies, browser tools, Google Analytics, Facebook Pixel, and similar technologies to analyze user behavior and improve our services.
Third-Party Integrations: Information shared via integrated social media features or third-party platforms (e.g., name and email address).

2. How We Use Your Information

We use the information we collect for the following purposes:

To process service bookings and provide confirmations.
To respond to inquiries, questions, and customer service requests.
To personalize user experience based on preferences.
To improve our website functionality and service offerings.
To send promotional messages, offers, and updates (you can opt out anytime).
To enhance security and prevent fraud.
To send transactional communications such as appointment reminders and invoices.
As otherwise required or permitted by law.

3. Sharing of Information

We do not sell or rent your personal information. We may share your data in the following cases:

With third-party service providers (e.g., SMS, email, and analytics tools) who help us operate our business.
With legal authorities, if required by law or to protect our rights.
With successors in the event of a business merger, sale, or acquisition.
With your consent or as otherwise disclosed at the time of collection.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Understand and save user preferences.
Compile aggregate data about site traffic and interactions.
Enhance website performance and user experience.

You can choose to disable cookies through your browser settings. However, this may limit some features on our website.

5. Data Security

We implement reasonable technical and administrative safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use caution when sharing sensitive data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.

7. Your Rights and Choices

Depending on applicable laws, you may have the right to:

Access, update, or correct your personal data.
Withdraw your consent to marketing communications.
Request deletion of your personal information.
Object to or restrict certain processing activities.

To exercise these rights, please contact us at info@shaakyaspa.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites. We encourage users to read the privacy policies of any linked sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on our website with the updated effective date. Continued use of our website or services after changes constitutes your acceptance of the revised policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Shaakya Salon & Spa
Email: info@shaakyaspa.com
Website: https://shaakyaspa.com