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Job Title: HR Operations Executive
Location: Bengaluru, India
Experience: 1 to 5 Years
Salary Range: ₹30,000 – ₹40,000 per month
Key Responsibilities:
- Manage day-to-day HR operations including attendance, staff records, onboarding, and employee documentation.
- Handle recruitment processes such as sourcing candidates, scheduling interviews, and coordinating hiring activities.
- Ensure smooth joining and induction process for new employees across spa locations.
- Maintain employee databases, HR reports, payroll coordination, and compliance records.
- Monitor staff performance, discipline, grooming standards, and workplace policies.
- Coordinate training schedules and support employee development programs.
- Address employee concerns professionally and maintain a positive work environment.
- Support management in implementing HR policies, operational processes, and team engagement activities.
- Coordinate with spa managers to ensure proper staffing and smooth daily operations.
Qualifications & Skills:
- Good communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Basic knowledge of HR operations, recruitment, and employee management.
- Proficiency in MS Office and reporting.
- Ability to work independently and handle confidential information professionally.
- Experience in spa, wellness, hospitality, salon, or service industry is preferred.
- 1 to 5 years of experience in HR Operations or Human Resource Management required.
Job Title: Customer Relationship Executive
Location: Bengaluru, India
Experience: 0.5 to 4 Years
Salary Range: ₹20,000 – ₹35,000 per month
Key Responsibilities:
- Handle inbound and outbound calls to assist clients with spa bookings, memberships, wellness packages, and service inquiries.
- Build strong relationships with clients by delivering exceptional customer service and personalized wellness guidance.
- Follow up with existing and potential customers to improve client retention and generate repeat business.
- Promote spa therapies, wellness packages, memberships, and seasonal offers to increase sales and client engagement.
- Address customer concerns professionally and ensure a smooth and satisfying guest experience.
- Coordinate with therapists, reception, and management teams to maintain high service standards.
- Achieve monthly sales and customer satisfaction targets.
- Maintain accurate client records, appointments, and follow-up details.
Qualifications & Skills:
- Good verbal communication and interpersonal skills.
- Passion for customer service, wellness, and hospitality industry.
- Strong problem-solving and relationship-building abilities.
- Basic knowledge of sales and customer handling.
- Ability to work independently and as part of a team.
- Flexibility to work weekends or rotational shifts when required.
- 0.5 to 4 years of experience in customer service, sales, spa, salon, wellness, or hospitality industry preferred.
Job Title: Spa Therapist
Location: Bengaluru, India
Experience: 0.5 to 5 Years
Salary Range: ₹25,000 – ₹45,000 per month + Incentives + Accommodation
Key Responsibilities:
- Provide professional spa therapies including body massages, wellness treatments, and relaxation therapies as per Shaakya service standards.
- Ensure clients experience comfort, relaxation, and exceptional hospitality during every session.
- Maintain hygiene, cleanliness, and proper setup of therapy rooms and spa areas.
- Understand client requirements and recommend suitable therapies and wellness services.
- Follow spa SOPs, grooming standards, and professional conduct at all times.
- Support the team in delivering a calm, peaceful, and premium wellness experience.
- Maintain proper usage of spa oils, products, and therapy materials.
Qualifications & Skills:
- Good communication and client-handling skills.
- Professional behavior with a positive and service-oriented attitude.
- Knowledge of spa therapies, body massage techniques, and wellness treatments preferred.
- Freshers with good personality and willingness to learn can also apply.
- Ability to work in rotational shifts and weekends.
- Candidates from North East India preferred.
Benefits:
- Attractive Salary + Incentives
- Accommodation & Food Support
- Professional Training & Career Growth
- Friendly and Professional Work Environment
