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Job Title: HR Operations Executive

Location: Bengaluru, India
Experience: 1 to 5 Years
Salary Range: ₹30,000 – ₹40,000 per month

Key Responsibilities:

  • Manage day-to-day HR operations including attendance, staff records, onboarding, and employee documentation.
  • Handle recruitment processes such as sourcing candidates, scheduling interviews, and coordinating hiring activities.
  • Ensure smooth joining and induction process for new employees across spa locations.
  • Maintain employee databases, HR reports, payroll coordination, and compliance records.
  • Monitor staff performance, discipline, grooming standards, and workplace policies.
  • Coordinate training schedules and support employee development programs.
  • Address employee concerns professionally and maintain a positive work environment.
  • Support management in implementing HR policies, operational processes, and team engagement activities.
  • Coordinate with spa managers to ensure proper staffing and smooth daily operations.

Qualifications & Skills:

  • Good communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Basic knowledge of HR operations, recruitment, and employee management.
  • Proficiency in MS Office and reporting.
  • Ability to work independently and handle confidential information professionally.
  • Experience in spa, wellness, hospitality, salon, or service industry is preferred.
  • 1 to 5 years of experience in HR Operations or Human Resource Management required.

Job Title: Customer Relationship Executive

Location: Bengaluru, India
Experience: 0.5 to 4 Years
Salary Range: ₹20,000 – ₹35,000 per month

 

Key Responsibilities:

  • Handle inbound and outbound calls to assist clients with spa bookings, memberships, wellness packages, and service inquiries.
  • Build strong relationships with clients by delivering exceptional customer service and personalized wellness guidance.
  • Follow up with existing and potential customers to improve client retention and generate repeat business.
  • Promote spa therapies, wellness packages, memberships, and seasonal offers to increase sales and client engagement.
  • Address customer concerns professionally and ensure a smooth and satisfying guest experience.
  • Coordinate with therapists, reception, and management teams to maintain high service standards.
  • Achieve monthly sales and customer satisfaction targets.
  • Maintain accurate client records, appointments, and follow-up details.

Qualifications & Skills:

  • Good verbal communication and interpersonal skills.
  • Passion for customer service, wellness, and hospitality industry.
  • Strong problem-solving and relationship-building abilities.
  • Basic knowledge of sales and customer handling.
  • Ability to work independently and as part of a team.
  • Flexibility to work weekends or rotational shifts when required.
  • 0.5 to 4 years of experience in customer service, sales, spa, salon, wellness, or hospitality industry preferred.

Job Title: Spa Therapist

Location: Bengaluru, India
Experience: 0.5 to 5 Years
Salary Range: ₹25,000 – ₹45,000 per month + Incentives + Accommodation

Key Responsibilities:

  • Provide professional spa therapies including body massages, wellness treatments, and relaxation therapies as per Shaakya service standards.
  • Ensure clients experience comfort, relaxation, and exceptional hospitality during every session.
  • Maintain hygiene, cleanliness, and proper setup of therapy rooms and spa areas.
  • Understand client requirements and recommend suitable therapies and wellness services.
  • Follow spa SOPs, grooming standards, and professional conduct at all times.
  • Support the team in delivering a calm, peaceful, and premium wellness experience.
  • Maintain proper usage of spa oils, products, and therapy materials.

Qualifications & Skills:

  • Good communication and client-handling skills.
  • Professional behavior with a positive and service-oriented attitude.
  • Knowledge of spa therapies, body massage techniques, and wellness treatments preferred.
  • Freshers with good personality and willingness to learn can also apply.
  • Ability to work in rotational shifts and weekends.
  • Candidates from North East India preferred.

Benefits:

  • Attractive Salary + Incentives
  • Accommodation & Food Support
  • Professional Training & Career Growth
  • Friendly and Professional Work Environment
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